Privacy Policy

The Coatings Training Institute (CTI) Privacy Policy is devised to help you feel more confident about the privacy and security of your personal details and shows how the CTI intends to process, retain and remove your personal data, and the lawful basis for doing so. It is applicable to any personal information which is given by you or your company to the CTI.

What data do we process and who is it shared with? Personal data submitted on the CTI website, either when downloading a module taster or when registering to purchase a module/s is retained and used only to provide information requested or information that we feel is of interest to that individual.

How can the contact data we hold be viewed, amended or removed? A request for your contact data to be viewed, amended or removed can be made at any time by emailing Where a request to remove data is received, such data will usually be removed within three working days but will always be removed within one month of such written request being received.

What data do we retain and what data do we remove? Contact data and evidence of modules having been completed will be deleted five years from date of initial registration. As above, if a request is received for personal data to be deleted this will usually be removed within three working days but will always be removed within one month of such written request being received.

What process do we have to secure disposal of personal data? Once a request has been made to remove contact data, or once five years has passed since initial registration, removal of data will be carried out by the Training Manager in the timescales noted above. A written process outlining how data is deleted is available on request from

It is the responsibility of both the Chief Executive and Training Manager to ensure GDPR compliance and in case of query, contact in the first instance.

For the purposes of GDPR, our lawful basis for processing your data is that “the processing is necessary for your legitimate interests” as defined in clause 6(1)(f) of the legislation.

Cookies You should be aware that information and data may be automatically collected through the use of Cookies. “Cookies” are small text files that store basic information that a website can use to recognise repeat site visits and as an example, re-call your name if this has been previously supplied. We may use this to observe behaviour and compile aggregate data in order to improve the website, target the advertising and assess general effectiveness of such advertising.

Cookies do not attach to your system and damage your files. If you do not want information collected through the use of Cookies, there is a simple procedure in most browsers that allows you to deny or accept the Cookie feature. Note, however, that ‘personalised’ services may be affected if the cookie option is disabled.

Security Security is very important to Us. Secure Socket Layer (“SSL”) encryption technology is used for protection of information in transit for any sensitive transactions such as payments. Additional security procedures are in place to protect the confidentiality, integrity and availability of Your User information. Your User information will not be kept longer than is necessary for the purposes stated at the collection point or in this Privacy Policy.